What is
emotional intelligence
It is the
ability to relate emotionally to others, sense their emotions and be receptive
of them and control and temper your emotional response in accordance to the
need of the hour.
Emotional
intelligence lays down the blueprint of how we navigate relationships with
others.
It is of
prime importance in the workplace because:
- It helps us understand and respond to needs of team members
- It helps us be a better team player
- It helps us become more resilient in face of negative feedback
- It enables us to look calmly and holistically at any situation considering all stakeholders and improves business decisions
- It helps us manage stress better because we know if it is artificial or real depending upon its source
- It helps us to resolve conflicts better
- It helps us have more empathy and compassion for those around us/those we are managing (if in a leadership role) thus fostering deep work relationships
- It helps us rise above pettiness, jealousy,groupism and focus on the bigger picture
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